Can I modify my order?
Once you have paid for the order, you cannot modify it. If you would like to order more, you can start a new order.
The collection method that you’ve selected for your order cannot be changed once the order is placed.
The collection method that you’ve selected for your order cannot be changed once the order is placed.
What are the payment options available?
We currently accept VISA / MasterCard debit/credit card, Apple Pay and Google Pay.
Can I save my card for future use?
Yes your card will be saved automatically for future use when you place your first order. If you want to add or remove a card you can do so by going to ‘My Account’ and clicking on ‘Manage Credit Cards’.
What if I have a problem with a payment or face any errors while placing my order?
For any inquiries, technical issues, suggestions and feedback, you can contact us https://www.mcdonalds.com.sg/contact-us.
Why can't I track my McDelivery order when using Guest Login?
For security reasons, the order tracking features is disabled for guest access. Order tracking is only available when you log in using your McDelivery account.
Why can’t I track my McDelivery order when using Guest Login?
For security reasons, the order tracking features is disabled for guest access. Order tracking is only available when you log in using your McDelivery account.
Can I earn a stamp if I purchase McCafé beverages from the McDonald’s front counter, Self-Ordering Kiosks or Drive-thru?
Yes, you can earn a stamp upon purchasing McCafé beverages (except Tea, Fluffy, Ayataka Green Tea, Perrier, Dasani, Chilled Drinks like Coke, Ribena, Milo etc.) at McDonald’s (except Singapore Polytechnic, Temasek Polytechnic and Nanyang Technological University), McCafé, Dessert Kiosk, Self-Ordering Kiosks and Drive-Thru. Do note that Barista made McCafé Beverages are not available at Drive-Thru.
What free McCafé beverages can I redeem from my McCafé Rewards?
You may choose from this list of McCafé beverages:
McDonald’s
- McCafé Premium Roast Coffee (Available in Coffee Black or Coffee with Milk)
- McCafé Cappuccino
- McCafé Latte
- McCafé Iced Latte
- McCafé Mocha Frappe (S)
- McCafé Caramel Frappe (S)
McCafé Counters (Barista made)
- McCafé Americano (M)
- McCafé Cappuccino (M) – Low Fat available
- McCafé Latte (M) – Low Fat available
- McCafé Iced Latte (M) – Low Fat available
- McCafé Double Chocolate Frappe (S) – Low Fat available
- McCafé Caramel Frappe (M) – Low Fat available
What do I contact if I encounter an issue with the App?
You may reach us via the ‘contact us’ tab within the McDonald’s app.
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