Can I use the McDonald’s® App without a data connection?
The McDonald’s App requires a data connection and cannot be used offline.
Can I use the McDonald’s® App on a tablet instead?
The McDonald’s App has been designed for use on smartphones only.
Can I use the new McDonald’s® App in other countries?
Yes, you may use the app in other countries. All you have to do is to indicate which country you are currently in under the app’s setting. Do note that you can only use the deals available for that market, e.g. Deals for McDonald’s Singapore is only redeemable in Singapore.
I currently do not have any McDonald’s®-related apps. Do I need to download both the McDonald’s® app and McDelivery® app?
You can access McDelivery® via the McDonald’s App.
Can I use the same email and password on my McDelivery® app for the McDonald’s® App?
You will still need to create a new account when setting up your McDonald’s App, but you can use your existing McDelivery® email/password when you order via the McDelivery® website.
The McDonald’s® app has a McDelivery® tab, does that mean I can delete my McDelivery® app?
You can place a McDelivery® order via the McDonald’s App, however the McDelivery® app will continue to offer you personalised promotions!
What will happen to all my other McDonald’s® apps and deals that I’ve accumulated?
With the consolidation of all the apps under the McDonald’s App, apps like My Feedback and McCafé® Devotee apps will no longer be in use.
How is it different from the other McDonald’s® apps like My Feedback, McCafé®, etc.?
The McDonald’s App makes it more convenient for you to access all the various functions and information within a single app.
What is My McDonald’s® App?
The McDonald’s App is designed for all loyal customers and fans of McDonald’s so they can be rewarded with special deals to better enjoy their favourite menu items. With various functions and tabs like McDelivery, Deals, Feedback and information on the latest promotional items, it is now easy to enjoy everything McDonald’s has to offer within a single app.
Can I use the gift certificates to order through McDelivery®?
Since May 2020, our gift certificates can only be redeemed at our stores. To explain, we are adopting cashless payment along with contactless delivery for the added safety of our customers, as part of our precautionary efforts in the fight against COVID-19. At the same time, we are also transforming McDelivery into a digital experience and want to encourage our customers to order via our McDelivery website or mobile app.
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